When you are producing the same article in bulk from different vendors, in different batches, on different dates and so on. When it comes to your customer service and quality control, it becomes very important to have your each and every produced traceability in the market especially when you get some complaints from your customers. So, first of all there should be very easy mechanism for the customer to send their complaints digitally for the subjected unit and then there should be such system that company should come to know at once just with one click all about the complained item information. How does this work, Read more…