STT-Scan to Tell
Bridging Brands and Buyers
Empowering customers to connect anytime is key for any business. With STT-Scan to Tell, customers can now message you instantly about any scanned product with just one click.
Enabling the Product / Article Chat
To let customers message you directly about a scanned product, simply check ‘Enable Product Chat‘ in the product upload portal
Want to pause customer messages? Simply uncheck the box—it’s dynamic and hassel-free!
Writing For The Specific Product
With a simple tap on ‘Click to Connect Now!’, your customer can instantly reach out about the scanned product—right from the same QR Code!”
On the other hand you will get the instant message from your customer in your web portal inbox.
Seamless Customer Communication
In the STT web back-end office, all customer messages are stored in your Inbox. You can explore, reply, delete, and manage these interactions easily, gaining valuable insights into your real customers
Product In Question ?
With the STT portal, tracking product-specific customer communications is easy. Just click the ‘Info’ button in the menu to view all product details and take action as needed. So simple and convenient!
Streamline Customer Communication Management
Here, you can filter customer messages by product or user and export them to Excel. This allows for deeper analysis with data tools, providing valuable insights to enhance product development and optimize marketing campaigns.
